Privacy Policy

Privacy Policy

Introduction

At https://garage-door-parts-los-angeles.easygaragefix.com (hereinafter referred to as “Garage Door Parts Los Angeles,” “we,” or “our”), we prioritize protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty Data Practice Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, encompassing our official website (https://garage-door-parts-los-angeles.easygaragefix.com), mobile applications, online services, and products offered under the Garage Door Parts Los Angeles brand. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides interactions when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of our websites linked to this policy statement.
  3. You engage with us through communications, including but not limited to newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and provide quality services. The types of information we gather include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Transaction details for purchasing our products or services, including payment card numbers and expiration dates.
  • Financial Information: Data related to your financial status, which may be collected for billing and financial record-keeping purposes.
  • Purchase Information: Records of your purchases, order history, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience and analytics.
  • Location Data: Information about your geographic location when you interact with our services (with your consent).
  • Feedback: Your comments, suggestions, and reviews regarding our products and services.
  • Social Media Information: Details obtained from social media platforms when users connect their accounts to our services.
  • Product Information: Preferences, customization choices, and product interactions to personalize your experience.

We collect this data through various means: user input forms, account settings, automated tracking technologies (such as cookies), browser fingerprints, and third-party service providers.

Cookies

Cookies are small text files stored on your device by our website or applications. They play a crucial role in enhancing your online experience and enabling certain functions. Our use of cookies includes:

  • Strictly Necessary Cookies: Essential for the basic functionality of our services, such as navigating through pages.
  • Preference Cookies: Used to remember user preferences and settings, like language selection.
  • Analytics Cookies: Collect information about your usage of our platforms, helping us improve performance and usability.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or as required by law. Once the retention period expires or when the purpose changes, we delete or anonymize the data securely. Our data retention periods vary depending on the type of information and the legal requirements applicable to us.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. If you are a parent or guardian and believe that we have collected information about your child, please contact us using the details provided below, and we will take appropriate steps to ensure the deletion of such information.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the processing of your personal data.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team using the contact details provided below. We will respond to your requests as quickly as possible and in line with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for any revisions.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us: